Privacy Policy

1. Information We Collect

1.1. Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

• Full name
• Email address
• Phone number
• Company or organization details
• Account credentials
• Communication content submitted through forms or support channels

1.2. Technical and Usage Data

We may automatically collect certain information when you use the Service, such as:

• IP address
• Device and browser type
• Operating system
• Log data and usage activity
• Date and time of access

1.3. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance user experience, analyze usage, and improve system performance. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use collected information for the following purposes:

• To provide, operate, and maintain Services Gate
• To create and manage user accounts
• To communicate with you regarding updates, support, or service-related notices
• To improve system functionality and user experience
• To ensure security, prevent fraud, and enforce our Terms and Conditions
• To comply with legal and regulatory obligations

3. Legal Basis for Processing (Where Applicable)

We process personal data based on one or more of the following legal grounds:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests that do not override your rights

4. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share your information only in the following cases:

• With trusted third-party service providers (hosting, security, analytics) under confidentiality obligations
• When required by law, regulation, or legal process
• To protect the rights, safety, and security of JAFC Global, users, or the public
• In connection with a business transfer, merger, or acquisition

5. Data Security

We implement appropriate technical and organizational security measures, including encryption, access controls, and secure infrastructure, to protect your data against unauthorized access, loss, or misuse.

However, no online system can be guaranteed to be 100% secure.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction or updates
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Request data portability

To exercise your rights, please contact us using the details on our Contact page.

8. Third-Party Services

Services Gate may contain links to or integrations with third-party services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies separately.

9. Children's Privacy

Services Gate is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. International Data Transfers

Your data may be processed or stored in countries outside your country of residence. In such cases, we take appropriate measures to ensure data protection in accordance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the Service constitutes acceptance of the revised policy.